If you are coming to a ticketed event, keep an eye on the specific event page as this is where you find the most up-to-date information – or check out the below, for help to find your way.
There is onsite parking outside the venue in the UCSA Carpark, this is paid parking from 8.00 am-5.00 pm. Free parking is available after 5 pm and on the weekends. For bigger events, overflow parking is available in the Science Carpark further down Ilam Road.
There is a drop off zone in front of the Foundry bar.
The closest bus stop is University – Ilam road and is located opposite the venue. Bus timetables can be viewed on the Metro website.
Taxis and rideshare vehicles are able to use the drop off zone outside of The Foundry Bar.
Bike racks are located outside The Foundry Bar, around the corner from the main entrance.
If you arrive by scooter, please park it away from the entrance doors, so as not to obstruct any emergency exits.
The Ngaio Marsh Theatre features a hearing loop – both passive and active.
Haere-roa is wheelchair accessible and has wheelchair allocated seating for theatre shows in the Ngaio Marsh Theatre. There is lift access for events in Bentleys Bar.
The building features two lifts, one up to each half of the second story.
If you have special seating requirements, please contact us at functions@ucsa.org.nz
Haere-roa is visually transparent and wheelchair accessible.
There are several accessible toilets within the building, including in the Social Space and the Ngaio Marsh Theatre on the first floor, and in the Bentley’s bathrooms on the second floor These are all clearly marked.
All bathrooms within the building are gender neutral.
Haere-roa is on public transport routes. See our Getting There section for more information.
There are Mobility Car Parks located close to Haere-roa’s main entrance and the route to the entrance is step free.
Doors are open for two hours from the advertised event start time. We do not open doors before the advertised start time.
There are NO PASS OUTS. Once you leave, you will not be permitted to re-enter the venue.
All of our venues now use touchless payments at retail outlets meaning a safer and more efficient service for guests and staff alike.
Event organizers take no responsibility for personal possessions brought to the event.
Please note that while, as a venue, we endeavour to communicate with audiences as fully as possible, these conditions may change at short or no notice for reasons at the discretion of venue management.
Doors are open for two hours from the advertised event start time. There are NO PASS OUTS. Once you leave, you will not be permitted to re-enter the venue.
All persons entering Haere-roa must be appropriately dressed. The right of admittance is reserved to venue staff and decision will be final.
In particular, no person will be permitted entry to the Venue with:
Please abide by the instructions of security and staff at all times. Patrons may be refused entry or asked to leave if they:
All concerts at Haere-roa are R18 unless otherwise advertised. Please ensure you have valid proof-of-age ID on you in the form of: NZ driver’s license, current passport, or kiwi access card. Physical copies only, photographs will not be accepted.
All event participants agree to submit to security screening on entry including searches of bags, pockets, and jackets on entry to the venue.
The list of items which are prohibited include but are not limited to the following:
